With documents like these, your claim would be approved
All required details should be included:
- Name of provider
- Name of patient (who received the item/service)
- Description of service
- Date of service (not date payment was made)
- Amount charged (not amount paid as this could differ from amount charged for eligible service/item)
- Receipts and documents that show estimated insurance payment are not acceptable, they must include the insurance payment made. Otherwise, please submit an Explanation of Benefits (EOB). EOBs contain all the required information and are an excellent source of documentation.
The examples above would be approved sine they include all required information for claim approval, including: (1) name of the provider, (2) who received the service, (3) description of service, (4) date of service, (5) and cost.
With documents like these, your claim would be denied
Some of the required details are missing. Here are some quick tips:
- Make sure the date is the date of service, not the date payment was made.
- If the claim is for a range of dates (7 weeks, for example), the document must show detail for each week.
- Double-check that the name of the person who received the service is included, not the name of the account holder, unless it is the same person.
- Please remember amount paid is not equal to amount charged. The document must show amount charged for the eligible service/item. Amount charged (not amount paid as this could differ from amount charged for eligible service/item).
This document does not indicate which items are FSA eligible. A letter of medical necessity from a provider would also be required to approve the claim.
This document is missing name of patient, description of service, date of service and amount charged for eligible item/service.
This document is missing date of service (cannot be handwritten), description of service and amount charged (we only process off of amount owed, not paid amount).