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Optum Financial customer service

Let us help you find what you are looking for.

Our customer support center is available for assistance 24/7 at 1-866-610-4839 (excluding major U.S. holidays).

Can’t find the answers you need?

Online: Sign in to access self-help tools and assistance.

Sign in here if the back of your payment card says optumfinancial.com or connectyourcare.com.

Sign in here if the back of your payment card says optumbank.com.

Phone: Our customer support center is available for assistance 24/7. For proper call routing and handling, please call us at the phone number found on the back of your payment card.

You may also contact us at: 1-866-234-8913.

Email: customercare@optum.com

HealthSafe ID is our leading technology that strengthens website authentication protocols and enhances the security of your account by adding dual-factor authentication so it remains safe and secure. HealthSafe ID makes signing in easy and more secure.

Get more information about HealthSafe ID.

You can recover your username or reset your password using the links below.

I'm an Optum Financial account holder.

The back of my payment card says optumfinancial.com or connectyourcare.com: